Crossword Lane · Developer: Egehan Acar

Here you can ask us to delete your Crossword Lane account and online data. Uninstalling the app doesn't delete the account.

We can't verify here that an unconnected account is yours. Delete it from the app:

1. Open Crossword Lane
2. Tap Settings > Delete account

If you've uninstalled the app, email support@crosswordlane.com with your player code and a person will delete it. No code? Unconnected accounts not opened for 24 months are deleted automatically with their data.

WHEN

Your request waits 7 days. During that time you can cancel in the app or by emailing support.

After 7 days it's deleted for good. It also leaves our server backups within 30 days.

WHAT WILL BE DELETED

• Your player code
• The progress backup on our server and the list of puzzles you've opened
• Your match hints, including Hint Packs you bought
• Your open invites
  In your opponents' history your name becomes "Deleted player".

WHAT STAYS

• Your single-player progress on this phone
• Your subscriptions: tied to your App Store or Google Play account, restored with "Restore purchases"
• Report and penalty records: reports are kept for 180 days, penalties for 2 years

If you have Premium+

Deleting the account doesn't end the subscription. Cancel it first if you don't want it:

• iPhone: Settings > your name > Subscriptions · Your App Store subscriptions
• Android: Google Play > profile > Payments & subscriptions > Subscriptions · Your Google Play subscriptions

Contact: support@crosswordlane.com